Account Deletion
How to delete your MASK QR account and data. Public page for Google Play Data Safety — no sign-in required. Last updated May 22, 2026.
Full legal text (EN / 日本語)You can delete your account and associated server-side data from MASK QR (Android, iOS, and qr.auufree.com). Choose in-app/web deletion for immediate processing, or email us for manual verification within 7 business days.
Sign in on the web to delete your account immediately from this page.
Log InDelete in app or on the web (recommended)
Mobile: Profile → Settings → Account → Delete account → Confirm.
Web: Sign in at qr.auufree.com → avatar menu (top right) → Delete account → Confirm.
We call DELETE /api/v1/member/cancel_account, soft-delete your profile, then end your session.
Request by email
Email help@auufree.com from your registered address. Subject: Account Deletion Request. Include your registered email or username. Processed within 7 business days after verification.
What is deleted
Profile, account settings, server subscription status, cloud sync, web-login sessions, logged-in feedback, and third-party login links on our servers (soft delete).
Legal/billing records may be retained. On-device history: delete in app or uninstall.
Important
Irreversible — VIP and account data cannot be restored.
Cancel Google Play / Apple subscriptions separately; deletion does not auto-refund. See Privacy Policy and Terms for full terms.